44% | Amount of the market for software and back-office-services outsourcing currently controlled by Indian firms. |
$21.6 billion | Indian IT services, software, and BPO export revenues in 2005. |
less than 3% | Percentage of “mass layoffs” of American workers over the past five years taking place as a result of companies relocating operations overseas or due to import competition. |
$5,400 | Average annual entry-level salary for Indian information technology graduates. |
$17 billion | Revenues projected to be generated in 2008 by offshore IT services worldwide. |
40% | According to a survey of firms that have undertaken outsourcing projects, the percentage of international outsourcing projects that failed to produce satisfactory work or savings. |
$1.2 trillion | Predicted amount of revenues generated by the global IT-enabled services market in 2006. |
800,000 | Number of U.S. white-collar jobs believed to have been lost to outsourcing in India and other countries between 2000 and 2006. |
3.3 million | Estimated number of U.S. jobs that could be moved to such countries as India, China, and Russia by 2015. |
14.1 million | Number of American currently holding jobs considered to be at risk of being outsourced. |
$136 billion | Estimated amount of U.S. wages that could be lost to such countries as India, China, and Russia by 2015. |
$5 billion | Amount U.S. IT firms spent on offshore services from third-party outsourcers in 2000. |
$77.38 billion | Amount U.S. IT firms spent on offshore services from third-party outsourcers in 2006. |
57% | Percentage of Americans with incomes over $100,000 actively supporting free trade in 1999 — before significant numbers of white-collar jobs were moved abroad. |
28% | Percentage of Americans with incomes over $100,000 actively supporting free trade in 2004, after outsourcing of white-collar jobs became common. |
24% | Percentage of American customers who indicated in 2004 that they would stop doing business with a firm that outsourced their support staff. |
66% | Percentage of U.S. workers who feel that outsourcing is harmful to the economy. |
5% | Percentage of call centers — globally — likely to be offshored by firms in their home countries by 2007. |
Sources: Gartner Inc., Global Insight, Datamonitor, ComputerWorld, neoIT, International Monetary Fund, University of California/MERCURY NEWS, IDC, Service Excellence Research Group, Associated Press, THE WALL STREET JOURNAL, Janco Associates, NASSCOM, Forrester Research.